New User - Enigma TV crashes when launching channel

Posted by simpy123 on 2015/5/3 20:22:50

Hi, I signed up for this service today (3/5/15). I have followed the instructions and enabled my BT router... I can watch the local streams in my browser and enigma-tv interface; along with my HDD media. When launching on my android i get the bouquets lists and can select a channel. The message comes up as 'changing channel please wait', the satellite channel on the TV turns over. Then I always get the message that 'unfortunately, enigma tv has stopped'.
I have also enabled anything that says enigma-tv in my windows firewall. I have attached some screen shots in case they help.
What am I doing wrong.