Re: Some questions and problems

Posted by Sébastien on 2013/4/13 16:31:14

Hello,

Thanks for you questions
When you are using the web media player feom your iPad, the profiles are automatically selected by the device itself. For an iPad it is considered as a computer if i'm right ...
But this is not the most important.
What is important is to set the video & audio parameters from the settings tab on the web interface (not within the tool on your PC)
The slow response just wonder me : it should take less than 10 seconds to detect a channel change.
Then on iOS devices (like iphone or ipad) the start of a stream can take about 30 seconds because of the video convertion and cash generation), this is normal.
If it takes more time then I would suspect something is weong on the network.
The profiles are just a way to define mutliple set top box into the app, so you can switch from one device to the other.

Best regards,