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Re: Setup
#16
Administrateur


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Hi,

Your connection IP is maybe false ...
Otherwise try to delete the profile and re-create a new one.

Best regards,

Posted on: 2013/5/6 19:56
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: Setup
#15
Débutant


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Deinstalled the software and reinstalled just in case it was a software issue but now all I get is "The tool cannot connect to your receiver" message.

The details are all correct?

Posted on: 2013/5/6 15:17
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Re: Setup
#14
Administrateur


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I think both ... But as I told you, I don't lnow this router and it would be nice to ask your reseller.

BR,

Posted on: 2013/5/3 7:28
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: Setup
#13
Débutant


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Its not a common router but you can specify incoming and outgoing ports that needs to be open.

Posted on: 2013/5/2 23:28
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Re: Setup
#12
Administrateur


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Hi,

I really don't know that ... Just test it ...
Your router seems very strange to me, it doesn't look line a common router.

Best regards,

Posted on: 2013/5/2 23:19
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: Setup
#11
Débutant


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Is that on the inbound or outbound?


Posted on: 2013/5/2 21:51
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Re: Setup
#10
Administrateur


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Hi,

Your router settings still seems to be wrong !!!
Please look at the picture I attached.
Remove the entries that I crossed in red and then change the 2 rules that I modified, do exactly this.
If that doesn't work then you have to check with your router reseller or manufacture.

Best regards,

Attach file:



jpg  Realist.jpg (39.10 KB)
1_5182be5c7af76.jpg 416X183 px

Posted on: 2013/5/2 21:28
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: Setup
#9
Débutant


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I have as follows:

Click to see original Image in a new window

Posted on: 2013/5/2 20:37
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Re: Setup
#8
Administrateur


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Hi,

Ok, then it really means the router doesn't do its job ...
Maybe the advise I gave you are wrong, I find that router strange to setup ... is there a way to ask your reseller on how to set it up ?
You should redirect the external web & stream ports to the internal web & stream ports on your PC IP address, then it will work for sure as you are able to use it in your internal network.

Keep us posted !

Best regards,

Posted on: 2013/5/2 19:44
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: Setup
#7
Débutant


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Cant get it to work.

Locally works fine but via net I cannot connect and I have run netstat -an via cmd and ports are open.

Posted on: 2013/5/2 19:14
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