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Re: ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#10
Administrateur


Benutzerinformationen
No, you need a box like a Dreambox, Vu+, etc ...
Any enigma1 or enigma2 box.

Or you can load m3u files to watch IPTV.

Bye.

Posted on: 2016/6/4 21:14
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#9
i have the same error
ERROR: The tool cannot connect to your receiver, please verify the connection settings.
but i dont have a box
i only installed un my cpu
cant conect
what can i do?

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Re : : ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#8
Administrateur


Benutzerinformationen
Hi,

Nice it works !
What channels do not work ?
Are the non working channels coming from another provider ?
When I had a DM500 (old generation) I also had some channels streaming ok and others not working.

Best regards,

Posted on: 2013/10/19 8:39
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#7
Débutant


Benutzerinformationen
Now is working, I can see, but I don't know how it has been resolved. :)

Some channels are not playing, maybe they needs HD machine?

Thank you.

Posted on: 2013/10/18 23:04
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Re: ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#6
Administrateur


Benutzerinformationen
Hi,

Not sure at 100% if this is the reason ... That is why I asked you to try starting a stream directly in VLC from your DM500 WebIF.
Do you know how to do ?

If this works then my tool has a problem.
I inserted a fix in the coming 2.0.0.3 version but before I can tell you this will solve your issue I want you to tell me if you can see a stream in VLC.

Also yes, DM800 HD or DM500 HD are newer models.

Best regards,

Posted on: 2013/10/18 23:00
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: Re : : ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#5
Débutant


Benutzerinformationen
Yes, is an older version, not HD.

The latest version of dreambox is D800 HD like this? http://www.dream-multimedia-tv.de/en/dm-800-hd-pvr

So that is the reason that I can't see?

Posted on: 2013/10/18 22:48
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Re : : ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#4
Administrateur


Benutzerinformationen
Hi,

I see that you have a DM500 (an old version, not a HD right ?)
Are you able to start a stream in VLC from the WebIF ?
If not, then I can tell you that your particular DM500 has some hardware or software issue because this is known on that model.
For some users (not only using Enigma-TV) the stream works and for others not (on this DM model ...)
Please do a stream test directly from the WebIf and tell me the result.

Best regards,

Posted on: 2013/10/18 22:07
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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Re: ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#3
Débutant


Benutzerinformationen
Hello,

I've reset the password and now it's ok, but all channels have problems. I get the message "Lost video, try to reconnect" (see the screenshot).

Thank you.

Attach file:



png  enigma.png (133.64 KB)
10894_5261892d9bda5.png 700X346 px

Posted on: 2013/10/18 21:17
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Re: ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#2
Administrateur


Benutzerinformationen
Hello,

Sorry, there is no images attached ...
But well, have you tried to disable the password on your Dreambox ? (try this for testing)

Best regards,


Posted on: 2013/10/13 10:20
____________________
Sébastien
Administrateur & Développeur Enigma-TV
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ERROR: The tool cannot connect to your receiver, please verify the connection settings.
#1
Débutant


Benutzerinformationen
Hello,

I've purchased today and then I got the license for the application.

But when I press the "Connect button" I've get this error: "ERROR: The tool cannot connect to your receiver, please verify the connection settings."

Have a look at the screenshot I've attach.

Can you help, please?

Thank you.

Posted on: 2013/10/13 2:33
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