Hi,

Do you have the same image on your decoder than you friend ?
Do you have the same decoder model than your friend ?
What OS do you have on your computer ?

I will follow this case, don't worry.

Best regards,

Hi Sebastien,

Yes I tried to reboot, but nothing changed, but i noted that the system connects to the decodere but it doesn't load the Bouquet list, if I switch to Provider it load it and then if I switch again to Bouquet it load correctly, if I close the program and reopen it again, it doesn't load the list again, always this work around.
Another big problem is that the program lost the video every 3/4 seconds,if I use decoder webinterface and stream the program no problem at all!
I'm very unhappy, I bought it because a friend of mine bougth it and I saw how it works, and I was very happy!
Please drive me to solve this problem.
Thanks

Hello,

Have you tried rebooting you decoder ?
Your licen info is stored under C:\Users\YourUserName\EnigmaTV\Licence.txt

Best regards,

After installation I was able to connect to my decoder, now it doesn't anymore, and I don't get any error message!

Any suggestion?
I wonder to deinstall it and reinstall again, how could i save registration info?

Thanks in advance