Hi, first watch the help videos ...
Then better explain what you do and post screenshots,

Best regards,

Hi
i cant connect with my iphone 6
i have tryied everything what i am doing wrong

Again me ...
I found the issue in the code & corrected it.
I have some other stuff to add before to release the new version.
Please use the cross to close the app during that time.

Thx,

Hi,

OK, you found the issue.
I have to review the close code from the menu.
Please let me some time and I will publish a new release that will solve this issue.

Best regards & Happy New Year 2013

Hi Sébastien,

ya you are right, its due to the health check process not closed by the tool before to close... but guess what, if i quite the application from X button at top right, it will close properly and both process(enigmaTV and healthcheck) will be killed, but if you quite the application from the menu that window will come and i notice also that only enigmaTV process will be killed and healthcheck process will remain and causing application to restart...

regards

Hi,

I cannot fix this directly on your computer ... I will have to modify some code into the app.
But for now what you can do :
- open the task manager before to close the app
- look for the enigmatvhealthcheck process and kill it
- then you can close the tool and it should not restart.

I think this bug is due to the health check process not closed by the tool before to close ... I will look into the code and fix this for the next release.

Best regards,

Hi,

yes this is the window which appear to me.. what happen simply, software is already installed, once i tried to open it, it opened with no issue and i used to stream, and when i clicked on quite application this window appear... BTW, i thought you will ask me for the log file... if you want you can remotely log in to my machine through teamviewer to resolve this issue quickly instead of one reply daily from both side...

Regards

Hi,

Good ... this is now a new problem.
Can you tell me what exactly happens ?
Does the program 'freeze' and then a grey windows pop up telling the tool will be killed and restarted ?
Is there another issue before ?
Please tell me in detail what is wrong, so I can check the program at the right place.

Best regards,

FYI... from inside the application, everything seems to work fine.. but it happens when i quite the app

hi Sébastien,

its OK now.. iam able to connect to the receiver through EnigmaTV.. but something happened, when i quite the application it crashes and restart again, every time its doing like this, i tried to reinstall but its the same.. iam trying to attach the screenshot but i dont know how...anyway, it shows me the crashes window, you know it off course...

regards