Hello,

Hum strange, never seen that case.
Maybe a stupid question, but has the IP of your box changed ?
Are you able to connect to the box WebIf ?
Please post a picture from the box WebIf so I can see the IP and the port used for the connection.
Also post a picture from Enigma-TV settings.

About your password, send me a private message with the new password you want ... I will then do a test on my side.


Best regards,

Hi,

first i tried to change the password for the forum but it gives me massage that it is changes but when i try to login its not working and i had to reset again....anyway, I'm using this software for almost 1 year, i bought a license for the PRO one and i install and every thing was OK, until suddenly i tried to open the software and it gives me massage "The tool cannot connect to your receiver, please verify the connection settings !"... i reinstall the software, reboot the receiver "DM500 HD" but no luck.... please help... BTW I'm computer Engineer, means "i did a lot of troubleshoot before i report for this :)"